Frequently Asked Questions

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Hello, thank you for starting the process of utilizing our services to enrich your life and get your time back get your time back!

1. Scroll to the bottom of the home page and click 'Book Now.'
2. Upon calling you will specify your preferred pick up date on a  Monday, Wednesday, or Friday.
3. You will give your email and mailing address from which the laundry will be picked up.
4. Your order has been booked and scheduled. You will receive an email to receive a notification for your online calendar. 
5. You are done! Kick your feet up, relax, and enjoy guilt-free moments to have some for yourself, your family, and your loved ones! 

Woohoo! What a glorious day it is to have one less chore! 

All customers:

We will be at the specified location at the set pick-up time on Mondays, Wednesdays, and Fridays. However, please allow a 2-hour window for pick-up offered.

For first-timers, prepare the items you would like to be laundered. Upon the arrival of your Pressed & Unstressed associate, they will give you a bag to transfer your laundry into. This is yours to keep for future services!

For returning loyal customers,  please leave laundry on the porch or at your specified location at your agreed pick-up time. 

If your bags are not out at the beginning of your pick-up timeframe, your pick-up may be missed. We reserve the right to charge $20 per missed pick-up. If you need to reschedule your pick-up time, you may do so up to 4 hours before the start of your pick-up by simply updating the preferred time in the booking area.

Call or text us at (502) 563-1425  for questions on the pick-up day!

We will drop off the laundry at the specified location and pick it up 48 hours from the timeframe you selected for pickup. The laundry will be picked up on Fridays and delivered the following Monday. There is a $10 missed drop off fee for not being at the set location at the pick up time.  

*Rush delivery with a 24-hour turnaround time is available for an extra fee

Clients pay for their service during delivery. 

Secure payment through GoDaddy Payments. This includes Tap to Pay, QR code, manual entry, and payment link. 

All debit and credit cards are accepted. 

We prioritize the highest standards of garment care, using eco-friendly and gentle cleaning methods to ensure clothes look and feel their best. 

We use Melaleuca: A Wellness Company's products that are made in America and are clean, biodegradable, & sensitive skin-friendly. These products are also free of chlorine bleach, phthalates, formaldehyde, and parabens, keeping our customer's overall well-being a priority.

We have scented and nonscented options.

We serve all areas of Metro Louisville.